Kuala Lumpur 26th January 2019:
InstaProtection Sdn Bhd (“InstaProtection”) today announced the official launching of the first Care Plan for Apple-branded, Samsung-branded, Huawei-branded, Oppo-branded and/or Vivo-branded smartphone contained in its original packaging (“the product”). The product name is “Mobile Care Plan for Smartphone”.
THIS IS A SERVICE CONTRACT PROVIDING ONE (1) TIME PICK-UP AND RETURN SCREEN CRACK REPAIR OR REPLACEMENT DUE TO ACCIDENTAL DAMAGE WITHIN MALAYSIA.
InstaProtection is proud to launch this Care Plan that is affordable to the mass consumers that depend on the smartphones to keep them organized, informed, entertained and connected and no one can stand being without a smartphone for very long. In a mobile society, the consumers brings their smartphones everywhere, making them increasing at risk for damage.
In the event of accidental damage due to unforeseen event that causes a damage in particular screen crack, InstaProtection will ensure speedy repair or replacement services. The “Mobile Care Plan for Smartphone” was designed to specifically meet the need of smartphone consumers in Malaysia in terms of deriving big cost savings as a result of screen crack accidental damage. Cost saving without customer service will also lead to customer dissatisfaction.
InstaProtection strongly advocates the need to service the consumers better by offering anytime anywhere mobile app driven customer services to enable easy and hassle free submission of claims. The after sales support service has multi touch points – email; mobile app via instant messaging; and hotline.
“Etiqa General Insurance Berhad is pleased to be the insurer to guarantee the benefits under the Care Plan for the new smartphone users in Malaysia.” <Quote from Etiqa>.
The first Care Plan was soft launched on 23rd November 2018 achieving amazing sales result. This sales result is a testament of the consumer market acceptance of the Care Plan. In addition, InstaProtection is pleased to announce that 4,000 retail shops or Point of Sales (POS)nation-wide over the last two (2) months.