Registration Issues

1. How long does it take for my registration to be approved?

You will be approved within 24 working hours upon registration.

2. Why is my Care Plan not approved yet?

There may be additional verification details required from you. Please check if you have received a notification from the InstaProtection mobile app, and provide the relevant information.

If your Care Plan is still not approved, please reach out to us through the app. We will get back to you as soon as possible.

3. How do I check my registration status?

You can check your registration status in the InstaProtection app. Your status will be updated on your Care Plan.

4. How do I find my IMEI number?

Dial *#06# on your phone. Your IMEI number will be displayed on your screen.

5. Are there any guidelines for self-registration?

InstaProtection made self-registration of Care Plans as easy as possible.Simply download the InstaProtection app from the Apple App Store or Google Play Store, and follow the registration steps provided.

Watch this video to see how self-registration works.

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